Shipping Policies

I hand-make every single piece of jewelry and orders are completed in the order in which they are received. Since high quality craftsmanship takes time, please allow up to 7 business days for your order to be handcrafted and shipped. Once it has shipped, US orders will arrive in about a week. IMPORTANT: If your order is urgent and you need it sooner, please contact info@kulakaijewelry.com and I will try my best to accommodate your needs any way possible.

All US orders will require a signature upon delivery unless otherwise noted at checkout. If no one is home to sign when your package arrives, USPS will leave a note indicating which post office is holding your package, where it will be available for pickup. If you’d prefer not to go pick it up, you can check the box on the note requesting re-delivery and if you feel it is safe for your package to be left at your door if no one is home, check that box as well, then sign the note and leave it in your outgoing mail and another delivery attempt will be made by USPS. If your package is not picked up within 15 days, USPS will send it back to me. *IMPORTANT: If you would like to waive the signature requirement on your order, please leave me a note saying “no signature” during checkout. Thank you!

International orders typically arrive within 14-21 business days once they have shipped. Unfortunately, tracking information is not available on international orders once they leave the US; only confirmation of delivery is available. Sorry for any inconvenience!

xo,
Cheryl